π In this video, Iβll guide you through the step-by-step process of building a hotel marketing plan. A free template is available for download.
π Your marketing plan is essential whether youβre opening a new hotel or starting annual business planning. Remember, plans can change, but having a plan is crucial.
π₯ Typically, your GM and department heads meet every summer to plan for the following year. This is when youβll define your big-picture objective.
π The first part of your hotel marketing plan is the Executive Summary, which provides a broad overview and sets the tone for your plan. Write this last.
π Next, create your Vision and Mission statements. These should remain consistent and guide your hotelβs future direction.
π The third step is a Market Analysis using the 5 Cβs: Company, Competitors, Customers, Collaborators, and Climate.
π° Step four involves your Pricing Strategy. Understand the four basic strategies: Economy, Penetration, Skimming, and Premium pricing.
π Step five is a SWOT analysis (Strengths, Weaknesses, Opportunities, Threats) to identify your competitive advantage and areas for improvement.
π Step six requires pulling historical data to track changes and set goals. Key metrics include Rooms Available vs. Sold, market share, average rate, RevPAR, and occupancy rate.
π€ Step seven is to create your target guest profile using data from your booking engine, Google Analytics, and surveys.
π Step eight involves analyzing your hotelβs Market Segmentation to understand where bookings come from and allocate your budget effectively.
π― Next, determine your overall Marketing Objectives based on your big-picture goals.
π£ Identify your Marketing Channels such as Content Marketing, SEO, Social Media, and Email Marketing.
π Set SMART goals to measure your success: Specific, Measurable, Achievable, Realistic, and Time-Bound.
π Create specific marketing tactics for each channel, focusing on the booking funnel from awareness to retention.
π΅ Finally, propose a budget to accomplish your marketing objectives. Be prepared to negotiate for the resources you need.
π A free hotel marketing plan presentation template is available for customization. Thank you for watching!